Pricing
Scale without stress
Automate and manage customer conversations across channels. All in one place, without chaos.
Starter
For individuals or small teams just getting started with automation.
14-day free trial
$45
USD / month
$59/mo
Includes:
- 1 user
- Up to 100 active contacts/mo An active contact is a unique guest you messaged this month. You can have unlimited conversations with them – we count the person, not the messages.
- 1 messaging channel (WhatsApp, Instagram, Facebook)
- Essential inbox
- Automated replies and customer journeys
Professional
PopularFor teams managing ongoing customer communication at scale.
14-day free trial
$150
USD / month
$199/mo
Includes:
- Unlimited users
- Up to 1,000 active contacts/mo An active contact is a unique guest you messaged this month. You can have unlimited conversations with them – we count the person, not the messages.
- All messaging channels
- Omnichannel inbox
- Automated replies and customer journeys
- Custom chatbot setup
- Free personalized onboarding
Ultimate
For high-volume teams handling large numbers of conversations.
14-day free trial
$375
USD / month
$499/mo
Includes:
- Unlimited users
- Up to 5,000 active contacts/mo An active contact is a unique guest you messaged this month. You can have unlimited conversations with them – we count the person, not the messages.
- All messaging channels
- Omnichannel inbox
- Advanced automation (multi-step flows)
- Custom chatbot setup
- Free personalized onboarding
- Priority support & dedicated account manager
Custom
Tailored for large-scale organizations or businesses with custom needs.
Let's talk
Custom pricing for your needs
Includes:
- Unlimited users
- Custom active contacts volumes
- All messaging channels
- Omnichannel inbox
- Automated journeys
- Custom chatbot setup
- Free personalized onboarding
- Priority support & dedicated account manager
- Custom integrations
Your trial starts after signup. You won’t be charged for the first 14 days. After the trial, your workspace continues on the Starter plan unless you cancel before the trial ends.
Transformation
What changes when communication is automated?
Before
The daily reality without automation
- Messages scattered across channels
- Repeating the same answers every day
- Slow or inconsistent replies
- Constant interruptions
After
What your team gets with Flownally
- One clear inbox for all conversations
- Automated flows handling repetitive work
- Faster, consistent responses
- More predictable, calmer operations
Compare plans
See exactly what you get with each plan.
Starter | Professional | Ultimate | Custom | |
|---|---|---|---|---|
| Start free trial | ||||
| Start free trial | Start free trial | Start free trial | Contact us | |
Core Features | ||||
| Users | 1 | Unlimited | Unlimited | Custom |
| Active contacts/ month An active contact is a unique guest you messaged this month. You can have unlimited conversations with them – we count the person, not the messages. | 100 | 1,000 | 5,000 | Custom |
| Price per extra active contact The price you pay after reaching the limit of contacts included in your pricing plan. | $0.10 | $0.05 | $0.02 | Custom |
| Contacts A contact is a person who has sent you at least one message. | Unlimited | Unlimited | Unlimited | Unlimited |
| Tagging | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Shared inbox (all messages in one place) All your messages from different channels in one shared inbox. No switching between apps. | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Channels | Any 1 | All | All | All |
| Customer journeys Automated message flows triggered by customer actions — like a reply, purchase, status change, etc. | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Automated welcome messages | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Chatbot | Not included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Industry-specific journey templates | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Scan QR code to message | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Ads that click to message | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Website link to message | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Website widget to message | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Team separate inboxes | Not included in Starter | Not included in Professional | Included in Ultimate | Included in Custom |
| API | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
Support & onboarding | ||||
| Support channels | Email & calls | Email & calls | Email & calls | |
| Help Center | Included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Free personalised onboarding | Not included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Priority support | Not included in Starter | Not included in Professional | Included in Ultimate | Included in Custom |
| Dedicated account manager | Not included in Starter | Not included in Professional | Included in Ultimate | Included in Custom |
Coming Soon | ||||
| Campaigns & broadcast | Not included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| PMS integration | Not included in Starter | Included in Professional | Included in Ultimate | Included in Custom |
| Reporting & analytics | Not included in Starter | Essential | Advanced | Advanced |
Ready to simplify your communication?
Start your free trial today.
Join teams who save hours every week by automating customer conversations, without losing the human touch.
No charge today. Full access from day one.